Terms and Conditions

Effective Date: 29 August 2026
Company: Web Travel Services Ltd
Registered Address: 106 Wenallt Road, Rhiwbina, Cardiff, CF4 6TP
Company Number: 05098001
1. Introduction
These Terms and Conditions govern your use of websites and online services operated by Web Travel Services Ltd (“Web Travel Services”, “we”, “us” or “our”).
By using our websites, you agree to these Terms and Conditions. Where you make a booking through, or following a referral from, one of our websites, additional terms and conditions may apply from the travel service provider responsible for fulfilling your booking.
2. Our Services
Web Travel Services Ltd operates travel-related websites providing information, enquiries, comparisons and access to travel products and services supplied by third-party travel providers.
Depending on the website and service being used, we may introduce or refer customers to providers of accommodation, cruises, car hire and other travel services.
Unless expressly stated otherwise, the travel product or service is supplied by the relevant third-party provider and is subject to that provider's availability, prices, booking conditions, cancellation terms and other applicable conditions.
3. Your Responsibilities
When using our websites or submitting an enquiry, you agree to provide accurate and current information.
You are responsible for checking the details and conditions of any travel product before completing a booking and for ensuring that you meet any applicable passport, visa, driving licence, insurance, health or other travel requirements.
You must not misuse our websites, attempt unauthorised access, submit fraudulent enquiries or bookings, or use our services for any unlawful purpose.
4. Prices and Availability
Prices, availability and other travel information displayed on our websites may be supplied by third-party providers and can change without notice.
A price displayed on a website does not guarantee availability or constitute a confirmed booking. The final price and booking conditions will be those presented and accepted when the booking is completed with the relevant provider.
5. Bookings, Cancellations and Refunds
Where a booking is made with a third-party travel provider, that provider's booking, amendment, cancellation and refund conditions will apply.
Customers should review the relevant provider's terms and conditions before completing a booking.
Any request to amend or cancel a booking should normally be made in accordance with the instructions contained in the booking confirmation or directly with the organisation responsible for the booking.
6. Travel Documents and Requirements
You are responsible for ensuring that you and all members of your party have the passports, visas, driving licences, insurance, health documentation and other documents required for your chosen travel arrangements.
Requirements can change, and customers should check current official information before travelling.
7. Third-Party Travel Providers
Our websites may contain information, booking facilities or links relating to services provided by independent third parties.
Where your contract is with a third-party provider, that provider is responsible for delivering the travel service in accordance with its own terms and conditions.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.
8. Website Information
We take reasonable care to keep information on our websites accurate and current. However, travel information, prices and availability can change rapidly and some information may originate from third-party providers.
We therefore recommend confirming important information with the relevant provider before making a booking or travelling.
9. Privacy and Cookies
We process personal information in accordance with our Privacy and Cookies Policy.
Depending on the circumstances, our lawful basis for processing may include contractual necessity, legitimate interests, legal obligations or consent where consent is required.
Please see our Privacy and Cookies Policy for further information about how we collect, use and protect personal information.
10. Intellectual Property
Unless otherwise stated, the content of our websites is owned by, or licensed to, Web Travel Services Ltd.
Third-party names, trademarks, photographs and other materials remain the property of their respective owners.
Website content may not be reproduced or commercially exploited without the permission of the relevant rights holder.
11. External Links
Our websites may contain links to third-party websites. These websites are operated independently and have their own terms, privacy policies and security practices.
We are not responsible for the content or operation of third-party websites.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any dispute will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.
13. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will be published on this page together with its effective date.
14. Contact Us
If you have questions about these Terms and Conditions, please contact:

Web Travel Services Ltd
106 Wenallt Road
Rhiwbina
Cardiff
CF4 6TP
Email: sales@webtravelservices.co.uk
Telephone: 07702 254659